Accurate, detailed, real-time customer profiles are the cornerstone of our products.  Every interaction and gaming or leisure transaction publishes an event which updates the customer profile in real-time. As new events are posted, live compliance and campaign rules ensure that risks are minimized and vulnerable players are protected.

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Customer onboarding is slick, with self-service registration where the customer provides their own personal data and guided workflows incorporating device integrations and KYC integrations.

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Where required, customers can check in using a card, app or ID document and the system can control automated barrier systems, enabling you to control access with reduced staffing.

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We provide the customer and your team with a toolkit to protect against gambling-related harm. Customers can restrict or block play or visitation and compliance rules ensure that these live compliance rules ensure:

• KYC Efficient, reliable identification and due diligence  

• Protect Personal Data Prevent unauthorized access to systems and data

• Comprehensive Profiles Detailed, real-time customer profiles  

• Responsible Gaming Self restrictions and early warnings  

• Service Insightful mobile apps help you take service to the customer  

• Data Retention Define rules to purge or anonymize data

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