Self Service

Put your customer in charge of their account by providing comprehensive services on their phone. Enhance the customer experience with added-value features at their fingertips.

Our strategy is to replace outdated embedded machine displays, card readers and kiosks with slick and powerful mobile apps. By focusing our investment and resources in this area, we are creating a unique solution that will futureproof your systems investment.

We can work with you to build an app which is designed to match your brand guidelines offering premium functionality. Our app development kit enables us to quickly build and customize web and native apps that provide your customers with self-service access to all the services you offer. From payments to marketing communications, machine and table sessions to loyalty balances and bonus games to responsible gaming measures our apps will put your customers in control.

If you prefer to build your own, no problem you will have access directly to our complete event-based integration layer to securely integrate your own apps.

Whether a customer prefers to play with cash and tickets (with automated AML threshold control) or use real-time transfers to our multi-balance wallet solution, you will be able to accommodate them.  The customer will be able to quickly and efficiently transfer their funds throughout your operation and you will be able to control their account and any related risks:

  • Onboarding Slick registration process with comprehensive KYC
  • Identification Instant recognition without a card or ID document
  • Payments Instant access to digital payments and transfers
  • Authorizations Approve transactions and changes
  • Responsible Gaming View play information and set limits  
  • Marketing Push notifications and offers within and outside your venues
  • Loyalty View earned rewards and progress  
  • Gamification Keep your customers excited and engaged
  • Bonusing Real-time single and multiplayer bonus games

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